Workplace Software Essentials
Teaches practical use of common workplace software word processing, spreadsheets, email, and video conferencing tools for everyday job tasks.
8 lessonsEN
EHired Open Access
EHired Open Access
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Courses
Career Pathways & Lifelong Learning
Maps out long-term career planning and lifelong learning habits, including setting multi-year goals, identifying training opportunities, and adapting to a changing job market.
8 lessonsEN
Reentry to Employment for Returning Citizens
Supports returning citizens with practical reentry-to-employment strategies, including addressing employment gaps, understanding ban-the-box protections, and finding reentry-friendly employers.
8 lessonsEN
Self-Advocacy at Work
Builds skills for speaking up effectively at work, including requesting accommodations, addressing unfair treatment, and advocating for fair pay and working conditions.
8 lessonsEN
Workers' Rights & Protections
Covers workplace rights and protections, including wage and hour law basics, workplace safety rights, and how to recognize and report unlawful treatment.
8 lessonsEN
Working Effectively in Diverse Workplaces
Builds skills for working respectfully and effectively alongside coworkers from different backgrounds, cultures, and perspectives, including recognizing bias and communicating across differences.
8 lessonsEN
Communication Skills for Customer Service
Develops communication skills for customer service settings, including active listening, clear phone and written communication, and de-escalating frustrated customers.
8 lessonsEN
Goal Setting & Self-Management for Customer Service
Teaches goal-setting and self-management strategies for customer service careers. Covers managing a busy queue of requests, staying motivated through repetitive tasks, and growth paths within service roles.
8 lessonsEN
Teamwork & Conflict Resolution for Customer Service
Builds teamwork and conflict resolution skills for customer service environments. Covers escalation procedures, supporting teammates during high-volume periods, and resolving disagreements with coworkers and customers alike.
8 lessonsEN
Basic Computer Literacy
Covers foundational computer skills, including using a mouse and keyboard, navigating a desktop and file system, and basic troubleshooting for everyday workplace technology use.
8 lessonsEN
Online Safety, Privacy & Digital Footprint
Covers online safety fundamentals, including recognizing scams and phishing, managing passwords, understanding privacy settings, and being mindful of one's digital footprint.
8 lessonsEN
Practical AI for Daily Life and Work
Introduces practical, everyday uses of AI tools for tasks like writing, research, and organization, with an emphasis on responsible and effective use rather than technical depth.
8 lessonsEN
Building Professional Networks
Teaches strategies for building professional relationships and networks, including informational interviews, professional social media use, and staying in touch with past colleagues and mentors.
8 lessonsEN
Parenting While Working
Provides practical strategies for balancing work responsibilities with parenting, including childcare planning, time management, and communicating scheduling needs with employers.
8 lessonsEN
Navigating Public Benefits
Helps participants understand and access public benefits programs, including eligibility basics, the application process, and how benefits interact with employment income.
8 lessonsEN
Communication Skills for Healthcare
Develops verbal and written communication skills essential for healthcare settings. Topics include active listening, patient interaction, documentation, and communicating across cultural differences.
8 lessonsEN
Goal Setting & Self-Management Healthcare
Teaches goal-setting frameworks and self-management strategies tailored to healthcare careers. Participants learn to set SMART goals, manage time, and build personal accountability habits.
8 lessonsEN
Professionalism & Workplace Conduct for Healthcare Personnel
Covers professional conduct, appearance, and workplace ethics for healthcare personnel. Topics include punctuality, dress codes, patient confidentiality, and navigating difficult workplace situations.
8 lessonsEN
Teamwork & Conflict Resolution in Healthcare
Builds teamwork and conflict resolution skills for healthcare environments. Covers collaborative care, handling workplace disagreements, de-escalation techniques, and cross-functional communication.
8 lessonsEN
Communication Skills for the Hospitality
Develops communication skills for hospitality professionals, covering guest interaction, telephone etiquette, written correspondence, and handling difficult customer situations.
8 lessonsEN
Goal Setting & Self-Management Hospitality
Teaches goal-setting and self-management strategies for hospitality careers. Covers managing shifts, building work-life balance, and setting career advancement goals in the hospitality industry.
8 lessonsEN
Professionalism & Workplace Conduct in Hospitality
Covers professional conduct and workplace ethics for hospitality environments. Topics include grooming standards, guest-first attitude, handling complaints professionally, and team etiquette.
8 lessonsEN
Teamwork & Conflict Resolution in the Hospitality
Builds teamwork and conflict resolution skills for hospitality settings. Covers front-of-house and back-of-house collaboration, managing service pressure, and resolving disputes with guests and colleagues.
8 lessonsEN
Financial Literacy
Builds practical money-management skills, including budgeting, understanding pay stubs and deductions, saving strategies, and avoiding common debt traps.
8 lessonsEN
Healthcare Navigation
Helps participants navigate the healthcare system, including choosing a provider, understanding insurance coverage, and accessing affordable care options.
8 lessonsEN
Insurance Fundamentals
Covers the basics of insurance health, auto, and renters/homeowners including how premiums and deductibles work and how to choose appropriate coverage.
8 lessonsEN
Taxes for First-Time Filers
Walks first-time filers through the basics of filing taxes, including which forms apply, common deductions, and how to avoid common first-time filing mistakes.
8 lessonsEN
Communication Skills for Retail
Develops communication skills for retail environments, including greeting customers, answering product questions, and handling returns or complaints professionally.
8 lessonsEN
Goal Setting & Self-Management for Retail
Teaches goal-setting and self-management strategies for retail careers. Covers managing shift schedules, sales targets, and building toward supervisory or management roles.
8 lessonsEN
Professionalism & Workplace Conduct for Retail
Covers professional conduct and workplace ethics in retail settings. Topics include punctuality, appearance standards, register/cash handling integrity, and maintaining a positive attitude on the sales floor.
8 lessonsEN
Teamwork & Conflict Resolution for Retail
Builds teamwork and conflict resolution skills for retail settings. Covers coordinating coverage during busy periods, supporting coworkers, and de-escalating tense customer situations as a team.
8 lessonsEN
Community Engagement & Local Advocacy
Encourages participation in local community life and advocacy, including finding community resources, attending local meetings, and making one's voice heard on issues that matter.
8 lessonsEN
Housing & Tenant Rights
Covers tenant rights and housing basics, including understanding a lease, security deposits, habitability standards, and what to do if a housing dispute arises.
8 lessonsEN
Legal System Basics
Introduces basic legal concepts relevant to everyday life, including how the court system works, when to seek legal help, and where to find free or low-cost legal resources.
8 lessonsEN
Communication Skills for the Trades
Builds communication skills for trades professionals, including reading work orders, communicating with supervisors and clients, and writing clear job-site reports.
8 lessonsEN
Goal Setting & Self-Management Trades
Teaches goal-setting and self-management strategies for trades careers. Covers planning projects, managing deadlines, personal accountability, and continuous improvement habits.
8 lessonsEN
Professionalism & Workplace Conduct for Success in the Trades
Covers professional conduct and workplace ethics for trades success. Topics include safety culture, showing up prepared, taking initiative, and building a reputation as a reliable tradesperson.
8 lessonsEN
Teamwork & Conflict Resolution in the Trades
Develops teamwork and conflict resolution skills for trades environments. Covers crew dynamics, handling on-site disagreements, and collaborating across trades disciplines.
8 lessonsEN
Mental Health Technician Certification (MHTC) Job Corps Open Access
The EHired Education Open Access Mental Health Technician Certification Program is an online, self-paced training program that prepares students with the knowledge and skills needed to support individuals experiencing mental health challenges in a variety of healthcare and community settings.
49 lessonsEN
Medical Administrative Assistant Certification
Prepares participants for the AMCA Medical Administrative Assistant Certification (MAAC) exam. Covers medical terminology, billing and coding basics, HIPAA, scheduling, and front-office operations.
63 lessonsEN
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